Service Flow & Training
Operating a well-run establishment requires well-trained people. Aside from ensuring the operational workflow and processes are well in place, we also need to make sure that people are trained with the right skill, mindset and motivation.
Happy working people make happy customers. And happy customers make for better business. Creating a conducive working environment that is respectful and supportive helps to create a culture of genuine service which will inevitably translate to the floor.
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